Optimum and Suddenlink Communications
Allegations: Deceptively adding undisclosed fees to monthly bills and charging consumers more than the advertised monthly rates
Vasquez et al v. Cebridge Telecom CA, LLC (d/b/a Suddenlink Communications) and Altice USA, Inc.
21-cv-6400, N.D. Cal.
(May 2021)
Suddenlink internet services
Charging more for services than the advertised price by adding a fictitious fee (Network Enhancement Fee) to the flat rate
Pending
Allegations: Deceptively adding undisclosed fees to monthly bills and charging consumers more than the advertised monthly rates
Allegations: Misleadingly representing that internet service is reliable and fast when customers experience frequent outages and slow download speeds
Enticing promotion for a Visa gift card has strings — and a cautionary tale from a consumer.