Case Name (Date)

Espin et al. v. Citibank, N.A.
22-cv-383, E.D.N.C.
(Sept. 2022)


Product/Service

Credit cards


Allegations

Marketing that the bank is dedicated to military members, veterans, and their families and provides more benefits than required under the Servicemembers Civil Relief Act (SCRA) when it systematically deprives eligible servicemembers of SCRA benefits, charges higher interest rates than promised, fails to waive fees as promised, and fails to properly calculate debt forgiveness


Status

Stayed pending Citibank’s appeal of a decision to deny arbitration



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June 2019: A federal judge granted the bank’s motion to compel arbitration and the case was stayed pending the outcome of arbitration. February 2019: A class-action lawsuit was filed against…

Citibank’s Basic Checking Account Services

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