In October and November 2017, multiple class-action lawsuits were filed against CenturyLink for allegedly deceptively promoting low teaser rates for telephone, internet, and television services when, according to the complaint, customers are actually charged more than the represented rates. Click on the case information below to see each complaint.

For more of TINA.org’s coverage of teaser rates, click here.


Class-Action Tracker

CenturyLink’s Rates

Class Action

CenturyLink’s Rates

In May 2018, a false advertising class-action lawsuit was filed against CenturyLink – a telecommunications company — for allegedly charging its customers higher prices than those it advertises. Specifically, the…

CenturyLink’s Pure Broadband Package

Class Action

CenturyLink’s Pure Broadband Package

In October 2017, a state court judge preliminarily approved a class-action settlement agreement of a false advertising lawsuit against CenturyLink. Plaintiffs claim that the company fails to disclose that its…


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Bundle for TV, internet, and phone will cost more in the required second year.