AT&T’s Bait and Switch Tactics

In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not offer. The named plaintiff claims that, when he was activating the phone, AT&T informed him that it did not have the “10¢ per minute for all nationwide calls” calling plan offered on the product packaging and was offering a 25¢ per minute calling plan instead. (Zatt et al v. AT&T Corp. and AT&T Mobility, LLC, Case No. 16-cv-1323, S. D. CA.)

For more information about other class-action lawsuits filed against AT&T and TINA.org’s coverage of the company, click here.

Class-Action Tracker

AT&T Securities

Class Action

AT&T Securities

Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead

AT&T

Class Action

AT&T

Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached

iPhones at Target

Class Action

iPhones at Target

Allegations: Falsely advertising that phones are unlocked

AT&T’s “Unlimited” Data Plans

Class Action

AT&T’s “Unlimited” Data Plans

Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations

AT&T’s Phone and Internet Services

Class Action

AT&T’s Phone and Internet Services

Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks

AT&T