AT&T
Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached
AT&T’s Bait-and-Switch Marketing
June 2022: The Court preliminarily approved a settlement agreement. For more information, go to https://www.attvianuclassactionsettlement.com/.
September 2021: Plaintiffs filed an amended complaint.
June 2019: A class-action lawsuit was filed against AT&T for allegedly deceptively using a bait-and-switch advertising scheme in which it advertises flat monthly rates for wireless service plans when, according to plaintiffs, the company fails to disclose certain fees and the amount customers pay each month is actually higher than advertised. (Vianu et al v. AT&T Mobility LLC, Case No. 19-cv-3602, N.D. Cal.)
For more of TINA.org’s coverage of AT&T, click here.
Class-Action Tracker
AT&T Securities
Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
AT&T’s Phone and Internet Services
Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks
AT&T
Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach
AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
The Monthly Cost of DirecTV Services
AT&T Customer Data
DirecTV’s Quoted Monthly Costs
AT&T’s Bait and Switch Tactics
AT&T “Unlimited” Wireless Service Plans
The Latest
AT&T to Pay $105 Million to Settle Cramming Charges
Officials urge consumers to carefully check cellphone bills for unauthorized charges.
Comcast agrees to pull ‘disparaging’ phrase in AT&T parody
TV commercial gets edit following decision from the National Advertising Division.
AT&T’s $160 for 10 GB Plan
https://truthinadvertising.org/wp-content/uploads/2015/08/TV-Commercial-AT_T-Family-Sharing-Plans-Sleeping-Baby-Rethink-Possible.mp4 This ad could make it seem, to a reasonable consumer, that your family of four will pay only $160 a month for a phone plan that includes 10 GB…
T-Mobile Network Speed Claims
T-Mobile claims in its “the simple choice” ads that even touchy, reanimated monsters know T-Mobile is a better choice for cellphone service than AT&T. In particular, T-Mobile says it has…
Is Your Cellphone Spying on You?
The mobile phone world was rocked in November 2011 when a systems administrator from Connecticut posted a 17-minute video on YouTube showcasing how a hidden program installed on millions of…