
Zelle Money Transfers at Capital One
Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
Allegations: Marketing Zelle money transfers as fast, safe, and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
Allegations: Failing to disclose the risks associated with using money transfer apps, including that consumers who lose money due to fraud will not be reimbursed
Allegations: Marketing Zelle as safe without disclosing the risk of losing money in scams and that the bank does not reimburse consumers for lost funds
Allegations: Marketing Zelle as safe and secure without disclosing that there’s a risk consumers will lose money in fraudulent transactions and the bank will not reimburse them for lost funds
Allegations: Deceptively marketing the service as fast, safe and secure way to send money without disclosing that there is a widespread fraud problem on the platform and victims of fraud…
Allegations: Falsely marketing Zelle money transfers as safe and secure without disclosing that there is no protection for victims of fraud and no recourse for reimbursement of lost funds
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
Allegations: Misleadingly marketing Zelle as fast, safe, and secure without disclosing that accountholders who lose money due to fraud have no recourse for reimbursement of lost funds
Allegations: Misleadingly marketing Zelle as a fast and “free” way to send money and as a service that “won’t cost you any extra money for the transaction” without disclosing that,…