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U.S.D.A. Food Safety and Inspection Service

Consumer Basics

U.S.D.A. Food Safety and Inspection Service

The Food Safety and Inspection Service (FSIS) is the public health agency in the U.S. Department of Agriculture responsible for ensuring that commercial meat, poultry, and egg products are safe,…

U.S. Postal Inspection Service

Consumer Basics

U.S. Postal Inspection Service

Among its many responsibilities, the USPIS enforces the laws regarding illegal or dangerous use of the mail system and conducts investigations (sometimes in conjunction with other federal agencies, like the…

PayPal’s “Pay in 4” Service

Class Action

PayPal’s “Pay in 4” Service

Allegations: Marketing the service as one that allows users to pay for purchases later with no interest or fees without disclosing the risk that they will incur multiple overdraft fees…

Klarna’s Buy Now, Pay Later Service

Class Action

Klarna’s Buy Now, Pay Later Service

Allegations: Misleadingly representing that Klarna is a free service without adequately warning consumers of the risk that banks processing payments will charge them overdraft fees

Afterpay’s Buy Now, Pay Later Service

Class Action

Afterpay’s Buy Now, Pay Later Service

Allegations: Misleadingly marketing itself as a free service without adequately disclosing the risk that consumers will be charged overdraft fees by banks processing payments

Cox Cable TV Service Plans

Class Action

Cox Cable TV Service Plans

Allegations: Representing that customers who enter 24-month contracts would not be charged more than the promised fixed rate for the term of the contract when the company increased the monthly…

Upside Services Referral Program

Class Action

Upside Services Referral Program

Allegations: Offering to pay users every time someone they referred to Upside’s services buys gas when the company modified the terms of its referral program in 2021 and stopped making…

Cox Service Plans

Class Action

Cox Service Plans

Allegations: Falsely advertising that monthly rates would be fixed for a specified period of time when the company increases the monthly rates by adding service charges after a few months

Gateway Energy Services

Class Action

Gateway Energy Services

Allegations: Misleadingly luring consumers into switching energy suppliers by offering competitive, market-based rates when consumers who switch actually end up paying more for their energy

Sezzle’s Buy Now, Pay Later Services

Class Action

Sezzle’s Buy Now, Pay Later Services

Allegations: Misleadingly marketing that Sezzle is a free service with no fees, interest or other catches without adequately warning users of the risk that banks processing Sezzle payments will charge…

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