Hertz Rent-a-Car’s Unbundled Surcharges

CloudTrax

Allegations: Misleadingly marketing a “lifetime cloud license” that required no monthly fees when, in reality, after CloudTrax’s company was sold in 2016, all users needed to pay monthly fees to…

Earnin App

Allegations: Misleadingly marketing that users can get immediate access to earnings “with no loans, fees, or hidden costs” when they are charged undisclosed fees

Hilton Hotel Room Rates

Allegations: Failing to include the “destination fees,” “resort fees,” and other similar charges in advertised room rates

PAMS Lunch Room

Allegations: Falsely representing that its fees cover the cost of processing transactions and maintaining the website when the amount of the fees charged “far exceed[s]” the represented costs

Cielo Modern Residences

Allegations: Failing to disclose utility-related fees in advertisements and charging tenants several illegal fees

Fenway Park Tickets

Allegations: Failing to include variable “Per-Ticket Fees” and $7 “Order Fees” in advertised prices

PayGOV

Allegations: Falsely representing that consumers are charged a “flat convenience fee” and tricking consumers into thinking the convenience fees it charges are part of their bill payments to municipalities

Atlantic Union Bank

Ulster Savings Bank

Independent Bank

South State Bank

Scott Credit Union

Bank-Fund Staff Federal Credit Union

Keesler Federal Credit Union

Buffalo Wild Wings Food Delivery

Allegations: Deceptively hiding delivery fees from customers

Citizens & Northern Bank

Allegations: Failing to adequately disclose which transactions are subject to fees

Panda Express Food Delivery

Allegations: Deceptively hiding delivery fees from customers

Grubhub’s Food Delivery

Allegations: Deceptively hiding delivery fees from customers

Panera’s Food Delivery

Allegations: Deceptively hiding delivery fees from customers