PayGOV

Case Name (Date)

Burke et al. v. PayGOV.US LLC
26-cv-250, S.D. Ind.
(Feb. 2026)

Product/Service

PayGOV
(payment processor consumers use to pay government and utility bills)

Allegations

Falsely representing that consumers are charged a “flat convenience fee” when they are actually charged convenience fees that vary depending on the amount of their underlying utility bills

Tricking consumers into thinking the convenience fees it charges are part of their bill payments to municipalities by using a business name, web address and web design that makes it look like a government website when it is actually a private business imposing junk fees on consumers