Free Trials of Audible AudioBooks

Allegations: Audible’s “free” trials of audiobooks violate California law

Free Offers at FYE Stores

Allegations: Failing to adequately disclose that customers who sign up for the free trials will be automatically enrolled in monthly subscriptions

TurboTax’s Free Services

Allegations: Deceptively marketing TurboTax’s free tax filing services

Ultramix Grain Free & Poultry Free Dog Foods’ “Made with Love IN THE USA” Claims

Ancestry.com

Allegations: Misleadingly offering free trials of subscriptions

Paramount+

Allegations: Representing that consumers who sign up for free trials and cancel during the free-trial period will not be charged a monthly fee when the company routinely fails to cancel…

Puritan’s Pride’s Buy One Get One Free Promotion

“Ski Free” Promotion

Price Freeze

Allegations: Misleadingly marketing that consumers who click the “Price Freeze” button will lock in the price for a specific period of time without adequately disclosing that the freeze does not…

Promotions for “Free” Products at Safeway and Albertson’s Grocery Stores

Allegations: Misleading promotions for “free” products

Amazon Prime’s Ad-Free Streaming Services

Allegations: Misleadingly advertising that Amazon Prime subscriptions included “commercial-free” streaming of movies and tv shows and then later charging an additional $2.99/month for ad-free streaming services

Move Free Glucosamine Supplements

Allegations: Falsely advertising that Move Free provides joint health benefits when the ingredients in the supplement do not provide such benefits

Houzz Pro and Houzz Essential

Allegations: Failing to adequately disclose that consumers who sign up for free trials will automatically be enrolled in and charged for 12-month subscriptions

American Airlines Free Checked Bags Program

Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags

Equate Oil-Free Cosmetics

Allegations: False “oil-free” claims

Costco’s Free Replacement Warranties for Interstate Car Batteries

Allegations: Misleadingly advertising warranties as free when consumers who return a defective battery are refunded the original purchase price and then charged a higher price for a replacement battery

Oil-Free Neutrogena Skincare Products

H&R Block’s “Free Online” Product

H&R Block’s Free Tax Services

Safeway’s Promotions for Free Products

Allegations: Marketing that consumers who purchase items during promotions get “free” products when the store increases the price of the first product during promotions