Subscriptions to Adult Time Class Action Subscriptions to Adult Time Allegations: Failing to disclose that consumers who sign up for “trial” memberships are enrolled in additional memberships and charged monthly fees
Most Deceptive Ads of 2023 Consumer News Most Deceptive Ads of 2023 Some of the worst ads TINA.org covered this year.
Apple iPhones Class Action Apple iPhones Allegations: Failing to adequately disclose that products do not come with power adapters needed to charge devices
AT&T’s Phone and Internet Services Class Action AT&T’s Phone and Internet Services Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks
Walmart’s Return Policy Class Action Walmart’s Return Policy Allegations: Misrepresenting that customers may return items for a refund within 90 days unless they fall under one of the categories of exceptions without disclosing that customers who paid using…
360-Degree Cameras in Ford Vehicles Class Action 360-Degree Cameras in Ford Vehicles Allegations: Misleadingly marketing the benefits of cameras when they do not work as advertised due to a defect
Powerbeats Headphones Class Action Powerbeats Headphones Allegations: Deceptively marketing Powerbeats headphones as “BUILT TO ENDURE” and the “BEST HEADPHONES FOR WORKING OUT”
Why is Walmart’s 13+ Roblox Game Displaying a COPPA Seal? Consumer News Why is Walmart’s 13+ Roblox Game Displaying a COPPA Seal? Only users who are 13 and older can enter Walmart Discovered.
Pixelup Ad Alert Pixelup Users report that this app’s photo-enhancing claims are far from picture-perfect.
Optimum and Suddenlink Communications Class Action Optimum and Suddenlink Communications Allegations: Deceptively adding undisclosed fees to monthly bills and charging consumers more than the advertised monthly rates
Amazon’s 30-Day Refund Policy Class Action Amazon’s 30-Day Refund Policy Allegations: Misrepresenting that Amazon’s refund policy allows customers to get a refund for unwanted items returned within 30 days when it routinely fails to issue refunds for returned items
Cox Mobile Ad Alert Cox Mobile Spoiler: In order to be eligible for Cox Mobile, customers must already have Cox Internet.
Zoom’s Paid Subscriptions Class Action Zoom’s Paid Subscriptions Allegations: Representing that subscribers can cancel paid subscriptions when the company routinely fails to honor cancellation requests and continues to charge monthly fees
Roblox In-Game Content Class Action Roblox In-Game Content Allegations: Advertising in-game content without warning consumers that the platform deletes purchased content and does not provide refunds or credits for the deletions
Amazon Prime’s Same Day or Two Day Delivery Representations Class Action Amazon Prime’s Same Day or Two Day Delivery Representations Allegations: Misleadingly marketing “same-day” or “two day” delivery for Amazon Prime members
When TINA.org Investigations Collide Blog When TINA.org Investigations Collide These brand collabs are far from fab.
Sonos Arc Soundbars Class Action Sonos Arc Soundbars Allegations: Marketing products as high-end speakers that are capable of supporting Dolby Atmos surround-sound technology to produce “realistic spatial audio” without disclosing that a defect causes them to emit a…
Merchant Lynx Services Class Action Merchant Lynx Services Allegations: Charging merchants undisclosed fees for processing credit card payments
Mint Mobile Ad Alert Mint Mobile Advertised discounted rate for unlimited phone plan doesn’t last long.