Zoom
In March and April 2020, a class-action lawsuit was filed against Zoom Video Communications for allegedly misleadingly representing that it protects the personal identifying information it collects from users when,…
Zoom’s Paid Subscriptions
Case Name (Date)
Warren et al. v. Zoom Video Communications, Inc.
23-cv-5333, N.D. Cal
(Oct. 2023)
Product/Service
Zoom paid subscriptions
Allegations
Representing that subscribers can cancel paid subscriptions when the company routinely fails to honor cancellation requests and continues to charge monthly fees
Status
Pending
Class-Action Tracker
Zoom Telephonics and MTRLC
In January 2020, a class-action lawsuit was filed against Zoom Telephonics and MTRLC for allegedly deceptively repackaging used modems in packaging that does not disclose that the modems are used…
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TINA.org Supports FTC’s ‘Click to Cancel’ Rule against Industry Challenge
Companies should not be able to trap consumers into subscriptions that they do not want.