Zoom’s Paid Subscriptions
Allegations: Representing that subscribers can cancel paid subscriptions when the company routinely fails to honor cancellation requests and continues to charge monthly fees
Zoom Telephonics and MTRLC
In January 2020, a class-action lawsuit was filed against Zoom Telephonics and MTRLC for allegedly deceptively repackaging used modems in packaging that does not disclose that the modems are used and may not work for customers because the modems are already registered to other people. (Schulze et al v. Zoom Telephonics, Inc. and MTRLC LLC, Case No. 20-cv-10140, D. Mass.)
Class-Action Tracker
Zoom
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TINA.org Supports FTC’s ‘Click to Cancel’ Rule against Industry Challenge
Companies should not be able to trap consumers into subscriptions that they do not want.