LG Refrigerators with Craft Ice Makers
Allegations: Marketing that the ice machines make “Craft Ice” when they prematurely fail due to a defect
YouTube App on LG’s Smart TVs
In November 2017, a class-action lawsuit was filed against LG Electronics alleging that the company misleadingly markets Smart TVs as being capable of accessing videos from YouTube when, according to plaintiffs, consumers no longer have access to the YouTube app on Smart TVs that send content and communicate using an older, flash-based Application Programming Interface (API). (According to the complaint, Smart TVs manufactured with the newer, HTML5-based API system still provide access to YouTube.) The lawsuit was transferred to federal court in December 2017. (Conn et al v. LG Electronics U.S.A., Inc., Case No. 17-cv-8793, C. D. CA.)
For more information about the marketing of televisions, click here.
Class-Action Tracker
LG Gas Stoves, Ranges, and Ovens
Allegations: Failing to disclose that appliances emit pollutants that are harmful to people
LG Refrigerators with Craft Ice Machines
Allegations: Misleadingly marketing refrigerators as high quality, dependable, and capable of producing craft ice when they do not work as advertised due to a defect
LG QuadWash Dishwashers
Allegations: Marketing dishwashers as high quality and dependable when they malfunction, stop mid-cycle and become inoperable due to a defect in the LED control panel
The Refresh Rates of LG Televisions
In November 2017, a class-action lawsuit was filed against LG Electronics and Best Buy for allegedly falsely representing the refresh rates (i.e., the number of unique images displayed on television…
LG’s Televisions
March 2017: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties reached a settlement agreement. The terms were not disclosed.…
Energy Efficiency of LG Televisions
In March 2017, a class-action lawsuit was filed against LG Electronics for allegedly misrepresenting the energy efficiency of televisions. Specifically, the complaint alleges that the company places the ENERGYGUIDE label…
LG’s “Energy Star” Certified Televisions
In September 2016, a class-action lawsuit was filed against LG Electronics U.S.A. for allegedly marketing its televisions as “energy efficient” and “Energy Star” certified when, in reality, the energy-saving features…
Refresh Rates of LG Televisions
In May 2016, a class-action lawsuit was filed against LG Electronics and Best Buy for allegedly falsely labeling LED televisions as having refresh rates (i.e., the number of unique images…
The Latest
LG’s ‘Perfect Black,’ ‘Infinite Contrast’ Picture Claims
NAD shines a light on picture claims.
LG’s ‘Water Resistant’ Claims
Smartphones marketed as “water resistant” are increasingly proving to be more resistant to warranties than water.
TV Tech: LG’s OLED vs. Samsung’s QLED
Big picture: Expert endorsements can be misleading.
7 Super Bowl Companies with Advertising Fouls
TINA.org is throwing the flag on several Big Game advertisers this year.