A Brand Story
Be wary of questionable and deceptive claims in origin stories.
The RealReal’s “Return Shipping and Processing Fee”
Case Name (Date)
Fadrigo et al. v. The RealReal, Inc.
25-cv-8465, C.D. Cal.
(July 2025)
Product/Service
The RealReal’s handbags, shoes, and other merchandise
Allegations
Failing to disclose that consumers who return merchandise are charged a $14.95 “Return Shipping and Processing Fee”
Status
Pending
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