
Grand Patio
Online retailer’s advertised return policy raises red flags.
In April 2017, a class-action lawsuit was filed against Carbonite, Inc. (a company that sells subscriptions for cloud and data backup protection) for allegedly deceptively marketing its automatic renewal and continuous service offers by failing to clearly disclose the terms of such offers resulting in consumers being charged without their consent. (Johnson et al v. Carbonite, Inc. and Does 1-10, Case No. 17-at-411, E. D. CA.)
For more information about other class-action lawsuits regarding negative option offers and TINA.org’s coverage of the issue, click here.
Online retailer’s advertised return policy raises red flags.
Advertised discounted rate for unlimited phone plan doesn’t last long.
And why the problem is even worse when those human viewers are kids.
This ad hits different when you read the fine print.
Taylor Lorenz, Fortune