
Hertz’s Car Insurance
How this rental car company uses subterfuge to get you to pay for something you may not need.
In 2019, a class-action lawsuit was filed against the publisher of the online video game Star Trek Fleet Command alleging that the game, which is free to play, defrauds players who purchase content, upgrades, and improvements in the game’s virtual economy. The complaint claims that the game misrepresents the capabilities and benefits of virtual goods that players purchase to advance in the game and decreases the value and effectiveness of goods after players purchase them. Plaintiffs also claim that the company does not issue refunds to players who purchased goods and lost them through no fault of their own. The complaint was originally filed in September and amended in October. The lawsuit was transferred from state court to federal court later in October. (Ackies et al v Scopely, Inc., Case No. 19-cv-19247, D.N.J.)
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How this rental car company uses subterfuge to get you to pay for something you may not need.
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