In November 2016, a federal judge denied a motion to compel arbitration in a false advertising class-action lawsuit against Spotify. The complaint, which was originally filed in June 2016 and amended the next month, alleges that the company deceptively offers automatic renewal and continuous service offers by failing to adequately present the terms of the offers and automatically charging consumers without their consent. (Ingalls et al v. Spotify USA, Inc. and Does 1-10, Case No. 16-cv-3533, N. D. CA.)

For more information about negative option offers and TINA.org’s coverage of the issue, click here.


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