
Spirit Airlines Prices
Allegations: Misleadingly representing that it is a “low-cost, low-fare airline” offering affordable travel
In June 2019, a class-action lawsuit was filed against Spirit Airlines for allegedly deceptively advertising a “Shortcut Security” option that allows consumers who pay for this option to use a separate, faster line to get through security at certain U.S. airports when, according to the plaintiffs, the option is a “complete sham.” According to the complaint, the airline sells the “Shortcut Security” option even when the airport does not have a “Shortcut Security” line, meaning that customers who have paid the fee must still use the general population security line. (Román et al v. Spirit Airlines, Inc., Case No. 19-cv-61461, S. D. FL.)
Allegations: Misleadingly representing that it is a “low-cost, low-fare airline” offering affordable travel
Allegations: Deceptively marketing that passengers who upgrade their flight get priority boarding when they weren’t allowed to board early during the COVID-19 pandemic due to state and federal health regulations
In November 2019, a class-action lawsuit was filed against Spirit Airlines for allegedly misleadingly advertising a “Shortcut Security” option that the airline claims allows customers who purchase the option to…
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Caitlin Gilbert, Sasha Chavkin and Anahad O’Connor, The Washington Post