
Ring Video Doorbells Sold on Amazon.com
Allegations: Misleadingly marketing that the doorbell’s battery lasts between 6 and 12 months when the battery actually lasts less than 2 months
January 2021: This case was transferred from state court to federal court. (Case No. 21-cv-544, N.D. Cal.)
November 2020: A class-action lawsuit was filed against Ring LLC for allegedly failing to adequately disclose in its advertising of the Ring Basic Protect Plan that consumers need to pay an additional $3 per month or $30 per year for each device in order to get certain key features that are not otherwise available, including video recording, playback and snapshot. (Jack et al v. Ring LLC, Case No. CGC-20-588258, California State Court – San Francisco)
For more of TINA.org’s coverage of Ring home security devices, click here.
Allegations: Misleadingly marketing that the doorbell’s battery lasts between 6 and 12 months when the battery actually lasts less than 2 months
Allegations: Misleadingly representing that the company safeguards users’ private information when it does not take adequate steps to stop hackers and actively shares users’ personal data without consent
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Herb Weisbaum, The ConsumerMan, Consumers’ Checkbook