Adobe Settles DOJ Lawsuit over Deceptive Subscription Practices
Software maker will pay a $75 million fine and provide “affected consumers” with free services.
In October 2019, a class-action lawsuit was filed against Protalus for allegedly misleadingly marketing that Protalus Insoles are guaranteed to provide lasting pain relief from a variety of injuries and conditions – including neuropathy, plantar fasciitis, back pain, heel spurs, diabetic foot, high arches, blisters, heel pain, hammer toes, and swelling – when, according to plaintiffs, the insoles do not provide the advertised benefits. (Saitta et al v. Protalus, LLC et al, Case No. 19-cv-12156, D. MA.)
Software maker will pay a $75 million fine and provide “affected consumers” with free services.
Order puts platforms like Amazon and Walmart on notice.
Advertised “best deal ever” comes with some caveats.
Using disability-related words as insults is a thing of the past.
Before paying a company for something, know all your options.