PetSmart’s Grooming Academy

Case Name (Date)

Scally et al. v. PetSmart LLC
22-cv-6210, N.D. Cal.
(July 2022)

Product/Service

PetSmart’s Grooming Academy

Allegations

Representing that employees receive training and supervised, hands-on grooming experience when they actually struggle for attention from trainers and managers

Representing that training is free when, in reality, the training actually costs $5,000 and employees are required to take on that amount as debt to PetSmart, which is only forgiven if they work for PetSmart for two years

Representing that basic grooming toolkits are free when, in reality, the toolkits cost $500, which employees can either pay to purchase, or take on as debt to PetSmart and which will only be forgiven if they work for the company for two years

Status

Arbitration granted