
Carvana’s ‘7-Day Money-Back Guarantee’
Is it still a money-back guarantee if you end up paying hundreds of dollars?
A class-action lawsuit was filed against Vantage Travel Service for allegedly making deceptive representations about its “Majestic Rivers of Europe” tour (a European tour that travels through Austria, Germany, and Hungary). Among other things, the complaint alleges that travelers paid for a 15-day luxury cruise but instead received a five-day cruise and eight-day bus trip. To read the complaint and learn more about all of the allegations, click here. The lawsuit was originally filed in state court in March 2017 and transferred to federal court in May 2017. (Hebert et al v. Vantage Travel Service, Inc. d/b/a Vantage Deluxe World Travel and Vantage Adventures, Case No. 17-cv-10922, D. MA.)
For more information about the marketing of vacations, click here.
Is it still a money-back guarantee if you end up paying hundreds of dollars?
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Herb Weisbaum, The ConsumerMan, Consumers’ Checkbook
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