HomeAway
In September 2017, a class-action lawsuit was filed against HomeAway (a website providing rental property listings) for allegedly deceptively advertising that it provides 24/7 customer service, for which it charges a service fee, when, according to plaintiffs, the website does not offer 24/7 customer service as advertised. The lawsuit was originally filed in state court in September and transferred to federal court in November. (Meyer et al v. HomeAway.com, Inc., Case No. 17-cv-2243, S.D. Cal.)
Class-Action Tracker
The Latest
College HUNKS’ Unattractive Side
TINA.org reader says moving company failed to live up to its ads. She’s not the only one.
Water-Resistant Claims for TicWatch Pro 5
Why you can’t take this smartwatch “anywhere.”
Decoding Cosmetics Claims: Eyelash Serums
Common ingredient raises potential health risks not always clearly disclosed in the marketing.
Gucci’s Exotic Skin Products
Former sales associate files lawsuit accusing luxury brand of greenwashing.
Taking the Shine Off Homeaglow’s ‘$19 Cleaning Service’
The bottom line? Prepare to pay more.