Viator’s Free Cancellation Claims
This is not a sitewide perk.
Sander et al v. Consumer Club, Inc. d/b/a Getaroom.com
20-cv-1363, C.D. Cal.
(Feb. 2020)
Hotel rooms
Misleadingly representing that booking a hotel room through its website is the same as booking a hotel room directly with the hotel itself, charging more than the quoted price for hotel rooms due to the addition of undisclosed booking fees, and failing to inform consumers that they are unable to cancel reservations made through getaroom.com
This is not a sitewide perk.
These players dropped the ball in their recent offseason announcements.
Refunds for consumers duped into signing up for “VIP” memberships.
Rosewater ingredient claims wilt upon a closer look.
What does this marketing term mean?