Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again
The problem hasn’t gone away.
In November 2019, a class-action lawsuit was filed against HSBC Bank for allegedly misleadingly promising that it charges customers only one insufficient funds fee on a single transaction if an account does not have enough funds to cover a transaction when, according to plaintiffs, the bank routine charges multiple insufficient funds fees on the same transaction. (Chambers et al v. HSBC Bank USA, N.A., Case No. 19-cv-10436, S. D. NY.)
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The problem hasn’t gone away.
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