When Food Delivery Comes with a Side of Junk Fees
TINA.org urges the FTC to adopt a fee disclosure rule for the online food delivery market.
DoNotPay
Case Name (Date)
Faridian et al. v. DoNotPay, Inc.
23-cv-1692, N.D. Cal.
(March 2023)
Product/Service
DoNotPay’s Robot Lawyer
(an online legal service and chatbox that uses artificial intelligence to provide legal advice)
Allegations
Marketing itself as the “world’s first robot lawyer” when it is neither a robot nor a lawyer
Marketing that the service can help with various legal issues when it is actually a website with “substandard” legal documents that are filled in based on information from consumers
Status
Pending
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