Direct Energy

November 2016: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed.

April 2016: A class-action lawsuit was filed against Direct Energy for allegedly deceptively luring consumers to switch to them as their energy supplier by falsely promising consumers lower electricity bills. According to the complaint, the named plaintiff paid 5.84 cents/kWh to her original electricity supplier and the rate she pays after switching to Direct Energy is 6.79 cents/kWh. In addition, the named plaintiff represents that she never received the $50 gift card she was promised as an incentive to switch. (Plaintiffs filed an amended complaint in June 2016.) (Wilson et al v. Direct Energy Services, LLC d/b/a Direct Energy, Case No. 16-cv-454, S. D. OH.)

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Class-Action Tracker

Direct Energy Services Rates

Class Action

Direct Energy Services Rates

Allegations: Deceptively inducing consumers to switch energy suppliers by offering low initial rates and a month-to-month variable rate plan that is tied to the market rate when the company routinely…

Direct Energy Rates

Class Action

Direct Energy Rates

Allegations: Falsely representing that consumers are charged the price of electricity as of the day before it is delivered when the company actually charges rates determined hourly on the day…

Direct Energy’s Pricing

Class Action

Direct Energy’s Pricing

Allegations: Using a deceptive bait-and-switch pricing scheme

Direct Energy Services

Class Action

Direct Energy Services

In March 2017, a class-action lawsuit was filed against Direct Energy Services, LLC for allegedly deceptively advertising low, temporary fixed rates without adequately disclosing its variable rate pricing structure. According…