Fixing the Subscription Trap
The FTC’s Negative Option Rule do-over – and what’s at stake.
In May 2017, a class-action lawsuit was filed against Diamond Resorts International Club (a company that sells timeshare contracts where members acquire points to exchange for accommodations at resorts) for allegedly falsely representing that members dissatisfied with their memberships (because of poor customer service or the unavailability of certain resorts and dates) should upgrade to a platinum membership to resolve such issues when, according to plaintiffs, members who upgraded continued to have the same problems with customer service and making reservations. (Fournier et al v. Diamond Resorts International Club, Inc., Case No. 17-cv-911, C. D. CA.)
For more information about other class-action lawsuits regarding Diamond Resorts and TINA.org’s coverage of the company, click here.
The FTC’s Negative Option Rule do-over – and what’s at stake.
Be wary of questionable and deceptive claims in origin stories.
Mounting lawsuits accuse Meta of breaking privacy promises.
Breaking down the fine print of this March Madness commercial.
Advertised $19.99 price deserves an official review.