TINA.org’s Year in Review 2024
Looking back at our accomplishments.
A class-action lawsuit was filed against Havoline Xpress Lube in November 2017 (and amended in February 2018) for, among other things, allegedly advertising low cost oil changes without adequately disclosing that additional waste disposal and shop supply fees will also be charged. In addition, plaintiffs claim that the center represents that the disposal fee is a governmental charge when it is not and charges a fictitious shop supply fee when no shop supplies are used during a typical oil change. (Potter et al v. Chevron Products Company d/b/a Havoline Xpress Lube, Case No. 17-cv-6689, N. D. CA.)
Looking back at our accomplishments.
How this rental car company uses subterfuge to get you to pay for something you may not need.
See how you stack up.
Does this company have the ammunition to support its bulletproof claims?
Consumer complaints worth remembering.