NCPW 2025: Fighting against Deceptive Marketing
If you’ve been misled by an ad, regulators want to hear from you. We do too.
A class-action lawsuit was filed against Havoline Xpress Lube in November 2017 (and amended in February 2018) for, among other things, allegedly advertising low cost oil changes without adequately disclosing that additional waste disposal and shop supply fees will also be charged. In addition, plaintiffs claim that the center represents that the disposal fee is a governmental charge when it is not and charges a fictitious shop supply fee when no shop supplies are used during a typical oil change. (Potter et al v. Chevron Products Company d/b/a Havoline Xpress Lube, Case No. 17-cv-6689, N. D. CA.)
If you’ve been misled by an ad, regulators want to hear from you. We do too.
It’s easier to rack up hidden fees than it is to cancel.
The only thing more “ridiculous” than the touted benefits is the cancellation process.
Under a proposed bill, theaters could be fined for making moviegoers guess.
Money-back guarantee comes up woefully short of advertised percentage.