Viator’s Free Cancellation Claims
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CO2ZERO Program at Royal Dutch Airlines
Case Name (Date)
Dakus et al. v. Koninklijke Luchtvaart Maatschappij, N.V.
22-cv-7962, S.D.N.Y.
(Sept. 2022)
Product/Service
Carbon credits in Royal Dutch Airlines’s CO2ZERO program
(a reforestation program that involves planting trees)
Allegations
Falsely marketing that consumers who purchase carbon credits when buying airline tickets offset and reduce the environmental impact of flying when, in reality, purchasing credits does not negate the effects flying has on the environment
Status
Dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.
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