How Ethos Sold Wall Street on AI While Powering an Analog Boiler Room
Jenny Ahn, Michelle Cera, Ruth Reader, Hunterbrook
In March 2020, a class-action lawsuit was filed against Citizens and Farmers Bank for allegedly misleadingly representing that it charges overdraft fees and non-sufficient funds fees on transactions if an account does not have enough money to cover a transaction when, according to the complaint, the bank charges such fees on certain debit card transactions when there is enough money in the account. According to the plaintiffs, the bank sets aside money to pay for debit card transactions at the time of the transaction but assesses overdraft fees on the same transaction if it settles into a negative balance days later. (Minter et al v. Citizens and Farmers Bank, Case No. 20-cv-320, E.D. Va.)
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Jenny Ahn, Michelle Cera, Ruth Reader, Hunterbrook
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TINA.org and other consumer advocates file comment with FTC.
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