Class Action

Charter Communications

December 2019: This case was transferred from state court to federal court. (Case No. 19-cv-10621, C.D. Cal.)

November 2019: A class-action lawsuit was filed against Charter Communications for allegedly misleadingly representing that the company gives new customers in California a “free” internet modem to use in their home when, according to plaintiffs, customers are charged a fee to either have a professional install the service or a one-time, self-installation fee to install the service themselves. (Baird et al v. Charter Communications, Inc. d/b/a Charter Communications (CCI), Inc., Case No. 19STCV41042, California State Court – Los Angeles)

For more of TINA.org’s coverage of the marketing of internet services, click here.


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Charter and Spectrum’s Advertised Internet Speeds

Class Action

Charter and Spectrum’s Advertised Internet Speeds

In March 2017, a class-action lawsuit was filed against Charter Communications and Spectrum Management for allegedly deceptively advertising internet speeds and access that they could not deliver. Specifically, the complaint…


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TINA.org Reports Meal Kit Giant HelloFresh to FTC

Press Release

TINA.org Reports Meal Kit Giant HelloFresh to FTC

MADISON, CONN. June 22, 2022 While millions of Americans struggle with rising food prices and empty store shelves, meal kit retailer HelloFresh advertises “delicious meals delivered to your door,” enticing consumers…


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