Spectrum Cable Television Services
Allegations: Misleadingly representing that a $28 “Broadcast TV Surcharge” is a “pass-through fee reflecting charges from local broadcast or affiliate TV stations” when the fee is actually controlled by Spectrum…
Charter Communications
December 2019: This case was transferred from state court to federal court. (Case No. 19-cv-10621, C.D. Cal.)
November 2019: A class-action lawsuit was filed against Charter Communications for allegedly misleadingly representing that the company gives new customers in California a “free” internet modem to use in their home when, according to plaintiffs, customers are charged a fee to either have a professional install the service or a one-time, self-installation fee to install the service themselves. (Baird et al v. Charter Communications, Inc. d/b/a Charter Communications (CCI), Inc., Case No. 19STCV41042, California State Court – Los Angeles)
For more of TINA.org’s coverage of the marketing of internet services, click here.
Class-Action Tracker
Prices for Cable Television Services from Charter Communications
Allegations: Deceptively advertising that the monthly rate for its cable television services will be fixed for a period of one or two years
Spectrum Internet Total
Allegations: Falsely advertising that services provide internet
Charter Communications and Spectrum Residential Internet Services
Charter and Spectrum’s Advertised Internet Speeds
The Latest
Spectrum Mobile
Inquiry finds price comparison uses wireless carrier’s lowest tier plan but not one of its competitors.
FCC Proposes ‘All-In’ Pricing Rule for Cable and Satellite Industry
TINA.org applauds proposed rulemaking and recommends addition.