
Prices for Cable Television Services from Charter Communications
Allegations: deceptively advertising that the monthly rate for its cable television services will be fixed for a period of one or two years
December 2019: This case was transferred from state court to federal court. (Case No. 19-cv-10621, C.D. Cal.)
November 2019: A class-action lawsuit was filed against Charter Communications for allegedly misleadingly representing that the company gives new customers in California a “free” internet modem to use in their home when, according to plaintiffs, customers are charged a fee to either have a professional install the service or a one-time, self-installation fee to install the service themselves. (Baird et al v. Charter Communications, Inc. d/b/a Charter Communications (CCI), Inc., Case No. 19STCV41042, California State Court – Los Angeles)
For more of TINA.org’s coverage of the marketing of internet services, click here.
Allegations: deceptively advertising that the monthly rate for its cable television services will be fixed for a period of one or two years
Allegations: Falsely advertising that services provide internet
Inquiry finds price comparison uses wireless carrier’s lowest tier plan but not one of its competitors.
TINA.org applauds proposed rulemaking and recommends addition.