
1st Phorm’s ‘110% Money-Back Guarantee’
Money-back guarantee comes up woefully short of advertised percentage.
Haynes-Glenn et al v. CSC ServiceWorks, Inc.
21-cv-1304, S.D.N.Y.
(Feb. 2021)
Reloadable cash cards for CSC laundry machines
Falsely representing that the balance on cards is refundable
Pending
Money-back guarantee comes up woefully short of advertised percentage.
Is it still a guarantee if it has strings attached?
Lawsuits allege “100%” marketing on front label is misleading.
TINA.org reader was charged a lot more than the advertised price. He’s not alone.
TINA.org explores the divide between the marketing and the science.