
1st Phorm’s ‘110% Money-Back Guarantee’
Money-back guarantee comes up woefully short of advertised percentage.
In May 2016, a class-action lawsuit was filed against Armstrong Flooring for, among other things, allegedly misleadingly marketing its composite laminate wood flooring as complying with formaldehyde standards – including CARB standards for formaldehyde emissions – when, in reality, it does not. According to the complaint, the flooring emits more formaldehyde (which can cause health problems, including cancer) than allowed by such standards. (Woodworth et al v. Armstrong World Industries, Inc., Armstrong Flooring, Inc., Lowe’s Companies, Inc., and Lowe’s Home Centers, LLC, Case No. 16-cv-1121, M. D. FL.)
For more information about other class-action lawsuits regarding flooring and TINA.org’s coverage of the products, click here.
Money-back guarantee comes up woefully short of advertised percentage.
Is it still a guarantee if it has strings attached?
Lawsuits allege “100%” marketing on front label is misleading.
TINA.org reader was charged a lot more than the advertised price. He’s not alone.
TINA.org explores the divide between the marketing and the science.