AppleCare and AppleCare+ Plans

Apple Intelligence

Allegations: Falsely marketing when AI features would be available on iPhones

Apple’s Siri

Allegations: Misrepresenting that Siri devices only listen to, record, and share conversations if users provide consent when the company intercepted, recorded, disclosed, and misused consumers’ private conversations without their consent

AirPods Max

Allegations: Marketing that products provide “unparalleled wireless audio” when a defect causes condensation that leads to several performance issues

Apple Watch

Allegations: Marketing products as safe when wearers may suffer injuries

Apple Watch Series 9, Apple Watch SE (2nd generation), and Apple Watch Ultra 2

Allegations: Falsely marketing products as “carbon neutral”

Apps from Apple’s App Store

Allegations: Misrepresenting that apps from Apple’s app store have been vetted and reviewed, are safe and secure, and comply with applicable laws

Apple Watch Sport Band, Ocean Band, and Nike Sport Band

Allegations: Falsely advertising products as designed for human health, environmental sustainability, and everyday use

Powerbeats Pro Headphones

Allegations: Marketing that headphones provide “up to 9 hours listening time,” charging cases provide “more than 24 hours listening time,” and devices provide continuous Bluetooth connectivity when they fail to…

The Security of Communications on iPhones

Allegations: Misleadingly marketing that iMessage and Facetime are secure methods of communication without disclosing that a flaw in Apple’s iOS software and T-Mobile’s SIM card practices allow iMessage correspondence and…

iPhones at Target

Allegations: Falsely advertising that phones are unlocked

Apple AirPods Pro Gen 1

Allegations: Misleadingly marketing products as providing superior audio and having noise-cancelling features

Apple’s iOS update

Allegations: Misrepresenting that an iOS update was compatible with older devices

Apple iPhones

Allegations: Failing to adequately disclose that products do not come with power adapters needed to charge devices

Powerbeats Headphones

Allegations: Deceptively marketing Powerbeats headphones as “BUILT TO ENDURE” and the “BEST HEADPHONES FOR WORKING OUT”

Apple’s Subscriptions for iCloud Storage

Allegations: Misleadingly representing that owners of Apple devices who purchase iCloud subscriptions get the storage in the plan plus the 5GB of storage automatically provided to all owners of Apple…

Apple Watches

Allegations: Misleadingly representing that the wristwatch is capable of measuring blood oxygen levels when the device does not provide accurate measurements

iOS Software Updates for iPhone 4s

Allegations: Misleadingly representing that the iOS 9 software was compatible with and would improve the performance of the iPhone 4s when the update slowed down the performance of phones and…

Apple’s Privacy Controls

Allegations: Falsely representing that Apple will not collect data about consumers’ activity in apps if they turn off certain privacy settings

Beats Powerbeats Pro Wireless Earbud Headphones

Allegations: Misleadingly marketing Beats Powerbeats Pro wireless earbuds

Apple Watch SE

Allegations: Falsely marketing smart watches as “swimproof” and water resistant when they’re not

Gambling Games in Apple’s App Store

Allegations: Promoting illegal virtual gambling games

Casino Gambling Games in Apple’s App Store

Allegations: Promoting illegal virtual gambling games

Virtual Casino Games on Apple

Allegations: Promoting illegal virtual gambling games

Disclosures in Apple’s App Store

Allegations: Using ratings categories that fail to disclose that certain games use loot boxes

Apple’s iCloud Storage

Allegations: Misleadingly representing that it would provide subscribers with iCloud storage when their data was stored on cloud servers owned by other entities

The Performance of Apple Devices

Allegations: Failing to disclose that devices unexpectedly power off due to a defect and an update resulted in reduced processing speeds and other operations

Digital Content from iTunes

Allegations: Misleadingly marketing that consumers can “buy” digital content when Apple does not own all of the content it sells and must revoke access to content if its license to…

DoubleU Games in Apple’s App Store

Allegations: Promoting illegal virtual gambling games

iPhone XR

Allegations: Failing to disclose that the iPhone XR has only half of the connectivity and 4G speed of the iPhone XS and iPhone XS Max

iPhone’s Water-Resistant Claims

Allegations: Misleadingly marketing phones as water resistant without clarifying the difference between water-proof and water-resistant

Digital Content Purchased from Apple

Allegations: Misleadingly representing that consumers may “buy” content by paying a higher price when Apple may revoke consumers’ access to “purchased” content at any time and for any reason

Screens of iPhone X, iPhone XS, and iPhone XS Max

MacBook Pro Laptops with Touch Bars

Storage Capacity of Apple Devices with the iOS 8 Operating System

2nd Generation Apple AirPods

Apple Chargers for the iPhone 7

Apple’s Subscriptions to Digital Content

2018’s Apple Shopping Event

Season Bundles of TV Shows on Apple iTunes

Apple’s Powerbeats Headphones

The Security of Information on iDevices

iPhone 4s and the iOS 9 Operating System

Apple iMac

The iTunes “Season Pass” of Breaking Bad Season 5

The Functionality of Apple iPhones

AppleCare Warranty

Apple’s Wi-Fi Assist Application

Apple’s iPhone Upgrade Program

Apple iPhone 5 Wi-Fi Signals

Apple’s Siri

Advertised Storage Capacity of Apple Devices