American Airlines Baggage Fees
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
Cleary et al v. American Airlines, Inc.
20-cv-8139, C.D. Cal.
(Sept. 2020)
Free checked bags program
Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
Cecilia D’Anastasio, Bloomberg
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