CATrends: Hidden Food Delivery Fees
Be wary of claims of free or low-cost delivery.
Be wary of claims of free or low-cost delivery.
This year reader tips led to dozens of ad alerts, as well as a complaint to regulators.
A “$0 Delivery Fee” doesn’t equal “free delivery.”
Allegations: Misleadingly representing that items on its menus contain “only non-GMO ingredients”
Allegations: Falsely representing that gift cards are treated the same as cash
Allegations: Misleadingly marketing that meat comes from responsibly and humanely raised animals
Allegations: Deceptively hiding delivery charges from customers
September 2019: This case was transferred from state court to federal court. (Cruz et al v. Chipotle Mexican Grill Inc., Case No. 19-cv-8068, C. D. CA.) July 2019: A class-action…
June 2014: Pursuant to an agreement reached by the parties, a federal judge entered a judgment in favor of Chipotle. More details about the agreement have not been disclosed. December…
October 2017: This action was dismissed pursuant to a settlement agreement in which Chipotle agreed not to advertise Chorizo burritos as having fewer calories than they have and to pay…
August 2016: A federal judge dismissed some of the claims in this lawsuit. The judge allowed claims based on Chipotle’s advertising statement that it uses “Only NON-GMO Ingredients” to move…
December 2016: The named plaintiff filed a Notice of Appeal regarding the November 2016 Order and subsequent December 2016 judgment. November 2016: A federal judge granted Chipotle’s motion for summary…