Consumer News

FTC’s ROSCA Actions

A review of the FTC's ROSCA actions.

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Since 2011, the FTC has brought 53 actions alleging violations of the Restore Online Shoppers’ Confidence Act (ROSCA). (The agency has also issued a staff advisory opinion regarding the application of ROSCA.) ROSCA prohibits companies from charging consumers through negative-option offers in internet transactions unless they meet certain requirements, including disclosing all material terms of the transactions, providing consumers with a simple way to stop recurring charges and obtaining consumers’ express informed consent to the charges.

Fifty-one of the 53 FTC actions were filed in federal court and two were administrative actions. Forty-six of the cases resulted in settlement agreements, and a total of 43 of the cases resulted in monetary awards. One of the cases was voluntarily dismissed after a federal court judge entered a judgment in favor of the company. Seven of the cases remain pending.

The table below contains more detailed information about the FTC’s ROSCA actions:

Defendant(s)

(Year)

Type of Action Status/Outcome Monetary Awards?
National Railroad Passenger Corp. (Amtrak)

(2011)

Staff Advisory Opinion No further action
Health Formulas d/b/a Simple Pure Nutrition et al.

(2014)

Federal Court Case Settled √
JDI Dating et al.

(2014)

Federal Court Case Settled √
One Technologies

(2014)

Federal Court Case Settled √
DirecTV

(2015)

Federal Court Case Voluntarily dismissed after judgment in favor of defendants
BunZai Media (AuraVie) et al.

(2015)

Federal Court Case Settlement reached with 12 defendants; default judgments were entered as to 20 defendants; 1 relief defendant was dismissed √
Direct Alternatives and Original Organics et al.*

(2016)

Federal Court Case Settled √
Nutraclick f/k/a Hungry Fish Media

(2016)

Federal Court Case Settled √
DOTAuthority.com et al.

(2016)

Federal Court Case Settled √
Credit Bureau Center

(2017)

Federal Court Case Settlement reached with 2 defendants; judgment entered against remaining 2 defendants √**
XXL Impressions et al.

(2017)

Federal Court Case Settled √
AAFE Products/BNRI Corp. et al.

(2017)

Federal Court Case Settled √
Hornbeam Special Situations et al.

(2017)

Federal Court Case Settlement reached with 8 defendants; judgment entered in favor of 5 defendants; default judgments entered as to remaining defendants
Pact Inc. et al.

(2017)

Federal Court Case Settled √
Tarr Inc. et al.

(2017)

Federal Court Case Settled √
RevMountain et al.

(2017)

Federal Court Case Settled √
AdoreMe

(2017)

Federal Court Case Settled √
Triangle Media Corp. et al.

(2018)

Federal Court Case Settled √
Redwood Scientific Technologies et al.

(2018)

Federal Court Case Settlement reached with 1 individual defendant; default judgments were entered as to all the companies; judgment entered against 2 of the individual defendants
Apex Capital Group et al.

(2018)

Federal Court Case Settled √
Gopalkrishna Pai et al.

(2019)

Federal Court Case Settlement reached with 2 defendants; default judgments entered as to remaining defendants
Elite IT Partners et al.

(2019)

Federal Court Case Settled
UrthBox et al.

(2019)

Administrative Action Settled √
Match Group (Match.com)

(2019)

Federal Court Case Settled
AH Media Group et al.

(2019)

Federal Court Case Settled √
Age of Learning, Inc. d/b/a ABCmouse

(2020)

Federal Court Case Settled √
NutraClick***

(2020)

Federal Court Case Settled √
MyLife.com, Inc.

(2020)

Federal Court Case Settled √
MoviePass, Inc. et al.

(2021)

Administrative Action Settled
First American Payment Systems also d/b/a Merimac Capital et al.

(2022)

Federal Court Case Settled √
Benefytt Technologies et al.

(2022)

Federal Court Case Settled √
Vonage

(2022)

Federal Court Case Settled √
WealthPress et al.

(2023)

Federal Court Case Settled √
Amazon

(2023)

Federal Court Case Settled √
Brigit

(2023)

Federal Court Case Settled √
FloatMe et al.

(2024)

Federal Court Case Settled √
Cerebral et al.
(2024)
Federal Court Case Settled √
Doxo et al.

(2024)

Federal Court Case Pending
Adobe

(2024)

Federal Court Case Settled √
Legion Media

(2024)

Federal Court Case Settled √
NGL Labs et al.

(2024)

Federal Court Case Settled √
Care.com

(2024)

Federal Court Case Settled √
GrubHub

(2024)

Federal Court Case Settled √
Cleo AI

(2025)

Federal Court Case Settled √
Uber

(2025)

Federal Court Case Pending
IYOVIA et al.

(2025)

Federal Court Case Claims against 5 defendants settled; claims against 5 defendants pending √
Paddle.com

(2025)

Federal Court Case Settled √
LA Fitness

(2025)

Federal Court Case Pending
Chegg

(2025)

Federal Court Case Settled √
Iconic Hearts et al.

(2025)

Federal Court Case Pending
Instacart

(2025)

Federal Court Case Settled √
JustAnswer

(2026)

Federal Court Case Pending
Shutterstock

(2026)

Federal Court Case Settled √
Genesis Tech et al.

(2026)

Federal Court Case Pending

* While the FTC did not allege that the defendants in the Direct Alternatives case violated ROSCA, the defendants agreed not to violate ROSCA in the settlement agreement.

** While the district court ordered the defendants to pay monetary penalties, the Seventh Circuit Court of Appeals vacated the restitution award.

*** This lawsuit alleges that company’s deceptive sales and billing practices violated federal law and a court order from a 2016 FTC case.


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