Ad Alert

Clinique Even Better Eyes

The ASA has ordered Clinique to stop running an allegedly misleading UK TV advertisement for Even Better Eyes.

Ad Alert

Clinique Even Better Eyes

The The Advertising Standards Authority (ASA) is a self-regulatory body that monitors advertising in the United Kingdom. has ordered Clinique to stop running an allegedly misleading UK TV advertisement for Even Better Eyes, a cream intended for the reduction of dark under-eye circles. According to the ASA’s adjudication, the ad claimed to “brighten up the appearance of the entire eye area,” with “instant” results.

The ASA claimed that the ad was misleading because it used digitally manipulated before and after shots. Clinique countered that the changes made did not impact the portrayal of the product’s performance, and that in any case the ad was not meant to be a product demonstration. Despite these arguments, the ASA upheld the complaint and told Clinique “to ensure that they do not use post-production techniques in a way that misrepresents what is achievable using the advertised product in future.”

For more information, see The Ugly Truth About the Beauty Industry.


Our Ad Alerts are not just about false and deceptive marketing issues, but may also be about ads that, although not necessarily deceptive, should be viewed with caution. Ad Alerts can also be about single issues and may not include a comprehensive list of all marketing issues relating to the brand discussed.


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