The ‘Buy’ Button in the iTunes Store
When you don’t own what you buy.
Any item of YOUR choice or Barnes & Noble's?
First, in a pop-up on the Barnes & Noble website, above, it was “15% off any item of your choice.” Period. No asterisks, no fine print.
Then, in an email, it was “15% off any item” excluding “NOOK devices, NOOK Books, Gift Cards, and all LEGO items” with a note that, “Other exclusions apply.”
Then, back on the Barnes & Noble website, it was “15% off any item” so long as the item isn’t any of the above or a textbook, Rosetta Stone Series product, ineligible LeapFrog product, NOOK magazine or newspaper … the list went on.
In short, what started as a coupon for 15 percent off any item of your choice turned out to be a coupon for 15 percent off any item of Barnes and Noble’s choice.
No wonder consumers are so skeptical of online pop-up ads.
Find more of our coverage on coupons here.
Our Ad Alerts are not just about false and deceptive marketing issues, but may also be about ads that, although not necessarily deceptive, should be viewed with caution. Ad Alerts can also be about single issues and may not include a comprehensive list of all marketing issues relating to the brand discussed.
When you don’t own what you buy.
If you can take the time to fill the tank yourself, don’t pay Budget to do it.
If you’re looking to binge-watch all 12 seasons before the comedy calls it quits this spring, look elsewhere.