JetBlue’s ‘Flight Disruptions’ Refund Policy
Clear policy or moving target?
As Legal Director, Laura is responsible for overseeing TINA.org’s overall legal strategy. She believes that efficient and ethical markets only work if there is complete – and accurate – information available to all consumers. As such, she values TINA.org’s efforts to eradicate deceptive advertising, and takes seriously her role in exposing false marketing schemes. Before joining TINA.org, Laura worked as a litigator in New Haven, CT. She earned her J.D. from Boston University and her B.A. from Connecticut College.
Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again
The problem hasn’t gone away.
TINA.org Joins Consumer Advocates to Keep FTC Bipartisan
Why agency independence is in the best interests of consumers.