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Smarten up about Cell Phone Fraud

Consumer News

Smarten up about Cell Phone Fraud

There are now over 6 billion cell phones in use around the world.  Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…

Asurion’s Cell Phone Insurance for T-Mobile Customers

Class Action

Asurion’s Cell Phone Insurance for T-Mobile Customers

In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…

Bluetooth Hands-Free Phone Systems in Toyota Vehicles

Class Action

Bluetooth Hands-Free Phone Systems in Toyota Vehicles

October 2019: Plaintiffs filed an amended complaint bringing similar allegations. September 2019: The case was transferred to federal court. (Case No. 19-cv-2550, E. D. MO.) June 2019: A class-action lawsuit…

Walmart’s Cell Phone Insurance Plans

Class Action

Walmart’s Cell Phone Insurance Plans

In November 2014, a class-action lawsuit was filed against Walmart for allegedly falsely advertising cell phone insurance plans. Among other things, plaintiffs claim that the store advertised and sold insurance…

Straight Talk Cellular Phone Plans

Class Action

Straight Talk Cellular Phone Plans

February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…

Oh, Verizon

Blog

Oh, Verizon

Navigating the minefield of wireless customer service.

Apple’s iPhone Upgrade Program

Class Action

Apple’s iPhone Upgrade Program

In September 2016, a class-action lawsuit was filed against Apple for allegedly misleadingly marketing that consumers who sign-up for the iPhone Upgrade Program and make monthly payments can upgrade their…

Is Your Cellphone Spying on You?

Consumer News

Is Your Cellphone Spying on You?

The mobile phone world was rocked in November 2011 when a systems administrator from Connecticut posted a 17-minute video on YouTube showcasing how a hidden program installed on millions of…

AT&T’s $160 for 10 GB Plan

Ad Alert

AT&T’s $160 for 10 GB Plan

Your browser does not support the video tag. This ad could make it seem, to a reasonable consumer, that your family of four will pay only $160 a month for…

Sony Xperia SP

Ad Alert

Sony Xperia SP

The ASA has found Sony’s advertising for the Xperia SP phone to be misleading.

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