Book of the Month Ad Alert Book of the Month How much does this monthly book subscription actually cost?
Audible Memberships Class Action Audible Memberships Allegations: Failing to adequately disclose that many Amazon customers were automatically enrolled in – and charged for – Audible memberships, and making it difficult to cancel the memberships
Why You Might be Trapped In That Gym Membership Forever Blog Why You Might be Trapped In That Gym Membership Forever Some members of Congress want to kill a popular “click-to-cancel” rule.
Merchandise on Charlotte Russe’s Website Class Action Merchandise on Charlotte Russe’s Website Allegations: Failing to adequately disclose that “Route Package Protection” fees are automatically added to all purchases
International Surf Ventures Class Action International Surf Ventures Allegations: Failing to adequately disclose that a “Route Package Protection” fee is automatically added to purchases
U-Haul Needs to Pack Up Its Deceptive ‘$19.95’ Truck Ads Consumer News U-Haul Needs to Pack Up Its Deceptive ‘$19.95’ Truck Ads TINA.org calls on regulators to stop moving company’s bait and switch.
Vince Camuto Class Action Vince Camuto Allegations: Failing to adequately disclose that a “Route Package Protection Fee” is automatically added to all orders
Houzz Pro and Houzz Essential Class Action Houzz Pro and Houzz Essential Allegations: Failing to adequately disclose that consumers who sign up for free trials will automatically be enrolled in and charged for 12-month subscriptions
Homeaglow ForeverClean Memberships Class Action Homeaglow ForeverClean Memberships Allegations: Failing to disclose that consumers who book discounted cleanings are charged $49 a month for ForeverClean Memberships that automatically renew and charging consumers who cancel these memberships illegal early…
Ritual Zero Proof Class Action Ritual Zero Proof Allegations: Falsely advertising free or flat-rate shipping when a “Shipping Protection” fee is automatically added to all purchases
EcoShield Pest Extermination Subscriptions Class Action EcoShield Pest Extermination Subscriptions Allegations: Failing to adequately disclose the terms of subscriptions, including that subscriptions automatically renew and consumers who cancel subscriptions are charged a cancellation fee
Olly’s Order Protection Fee Class Action Olly’s Order Protection Fee Allegations: Falsely representing that consumers get free or flat-rate shipping when an “Order Protection” fee is automatically added to all purchases
True Blue Car Wash Memberships Class Action True Blue Car Wash Memberships Allegations: Failing to adequately disclose the terms of memberships and making it difficult to cancel
Home Depot’s Damage Protection Class Action Home Depot’s Damage Protection Allegations: Misrepresenting Damage Protection as an “optional service” when the default setting in the system automatically adds the service to all rentals
Amazon to Pay $2.5 Billion to Settle Trickery Charges Related to Prime Consumer News Amazon to Pay $2.5 Billion to Settle Trickery Charges Related to Prime FTC lawsuit alleged company duped consumers into signing up and then made it hard to cancel.
Factor: 50% Off Your First Box Ad Alert Factor: 50% Off Your First Box Unboxing this meal kit company’s enticing offer.
Corkcicle Class Action Corkcicle Allegations: Representing that consumers get “free shipping” on orders over $55 without adequately disclosing that a “Delivery Guarantee” fee is automatically added to all orders
Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again Blog Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again The problem hasn’t gone away.
HP’s ‘Instant Ink’ Subscription Makes Me Wish I Could Print Money Blog HP’s ‘Instant Ink’ Subscription Makes Me Wish I Could Print Money The computer giant’s promises to “print free for life” have run dry.