Williams-Sonoma
TINA.org investigated Williams-Sonoma and found that seven of its websites — Williams-Sonoma, Williams-Sonoma Home, Rejuvenation, Pottery Barn, PBteen, Pottery Barn Kids and West Elm — were marketing products as made…
Williams-Sonoma’s Natural Claims
In June 2018, a class-action lawsuit was filed against Williams-Sonoma for allegedly falsely marketing household and personal care products – including hand soap, hand lotion, dish soap, counter spray, all-purpose cleaner, and room spray – as “natural” when, according to the plaintiffs, they contain unnatural and synthetic ingredients. (Plaintiffs amended their complaint in November 2018.) (Kutza et al v. Williams-Sonoma, Inc., Case No. 18-cv-3534, N. D. CA.)
For more of TINA.org’s coverage of natural claims, click here.
Legal Action
Class-Action Tracker
Baby Crib Bumpers from Pottery Barn and Williams-Sonoma
In November 2019, a class-action lawsuit was filed against Pottery Barn and Williams-Sonoma for allegedly misleadingly marketing that their crib bumpers are safe accessories for baby cribs without adequately disclosing…
Williams-Sonoma Sheets’ Thread Count
Some of the claims in a false advertising class-action lawsuit filed against Williams-Sonoma in early 2016 for allegedly falsely advertising the thread count of its sheets were dismissed in August…
The Latest
The Cost of Doing Business
Comparing the amount companies agree to pay to settle deceptive marketing charges with their annual revenue.
Pottery Barn Kids
E-commerce site changes pricing tactics in response to a TINA.org inquiry into back-to-school deals.
TINA’s Take: FTC Takes Crucial Step Forward in Holding Deceptive Made in USA Marketers Accountable
FTC finalizes its Made in USA Labeling Rule.
Williams-Sonoma to Pay $1 Million to Settle Deceptive Ad Lawsuit Sparked by TINA.org
Retailer To Stop Misleading Made in USA Claims MADISON, CONN. April 1, 2020 Acting on a complaint filed by ad watchdog truthinadvertising.org (TINA.org), the Federal Trade Commission (FTC) has reached…
Williams-Sonoma to Pay $1 Million to Settle Deceptive Ad Lawsuit Sparked by TINA.org
FTC takes action against home goods and kitchenware company for misleading made in the USA claims.