Williams-Sonoma
TINA.org investigated Williams-Sonoma and found that seven of its websites — Williams-Sonoma, Williams-Sonoma Home, Rejuvenation, Pottery Barn, PBteen, Pottery Barn Kids and West Elm — were marketing products as made…
Williams-Sonoma’s Natural Claims
In June 2018, a class-action lawsuit was filed against Williams-Sonoma for allegedly falsely marketing household and personal care products – including hand soap, hand lotion, dish soap, counter spray, all-purpose cleaner, and room spray – as “natural” when, according to the plaintiffs, they contain unnatural and synthetic ingredients. (Plaintiffs amended their complaint in November 2018.) (Kutza et al v. Williams-Sonoma, Inc., Case No. 18-cv-3534, N. D. CA.)
For more of TINA.org’s coverage of natural claims, click here.
Legal Action
Class-Action Tracker
Baby Crib Bumpers from Pottery Barn and Williams-Sonoma
In November 2019, a class-action lawsuit was filed against Pottery Barn and Williams-Sonoma for allegedly misleadingly marketing that their crib bumpers are safe accessories for baby cribs without adequately disclosing…
Williams-Sonoma Sheets’ Thread Count
Some of the claims in a false advertising class-action lawsuit filed against Williams-Sonoma in early 2016 for allegedly falsely advertising the thread count of its sheets were dismissed in August…
The Latest
Williams-Sonoma’s False USA-Made Claims Keep Springing Up
Consumer tip sparks a second TINA.org complaint.
Williams-Sonoma’s Halloween Slice & Bake Cookies
Some colorful ingredients undermine specialty retailer’s “all-natural” claim.
The Cost of Doing Business
Comparing the amount companies agree to pay to settle deceptive marketing charges with their annual revenue.
Pottery Barn Kids
E-commerce site changes pricing tactics in response to a TINA.org inquiry into back-to-school deals.
TINA’s Take: FTC Takes Crucial Step Forward in Holding Deceptive Made in USA Marketers Accountable
FTC finalizes its Made in USA Labeling Rule.