Williams-Sonoma
TINA.org investigated Williams-Sonoma and found that seven of its websites — Williams-Sonoma, Williams-Sonoma Home, Rejuvenation, Pottery Barn, PBteen, Pottery Barn Kids and West Elm — were marketing products as made…
Williams-Sonoma’s Natural Claims
In June 2018, a class-action lawsuit was filed against Williams-Sonoma for allegedly falsely marketing household and personal care products – including hand soap, hand lotion, dish soap, counter spray, all-purpose cleaner, and room spray – as “natural” when, according to the plaintiffs, they contain unnatural and synthetic ingredients. (Plaintiffs amended their complaint in November 2018.) (Kutza et al v. Williams-Sonoma, Inc., Case No. 18-cv-3534, N. D. CA.)
For more of TINA.org’s coverage of natural claims, click here.
Legal Action
Class-Action Tracker
Rejuvenation’s “Free Shipping Site-Wide” Claims
Allegations: Falsely advertising “Free Shipping Site-Wide”
Baby Crib Bumpers from Pottery Barn and Williams-Sonoma
In November 2019, a class-action lawsuit was filed against Pottery Barn and Williams-Sonoma for allegedly misleadingly marketing that their crib bumpers are safe accessories for baby cribs without adequately disclosing…
Williams-Sonoma Sheets’ Thread Count
Some of the claims in a false advertising class-action lawsuit filed against Williams-Sonoma in early 2016 for allegedly falsely advertising the thread count of its sheets were dismissed in August…
The Latest
Rejuvenation: ‘Free Shipping Site-Wide’
Lawsuit accuses retailer of reneging on free shipping offer.
The Importance of Being a Complainer
You have the power to hold deceptive marketers accountable.
Williams-Sonoma must pay $3.2 million for falsely claiming products were “Made in the USA”
Eric Lagatta, USA Today
Acting on TINA.org Complaint, FTC Busts Williams-Sonoma, Again
Following a complaint by ad watchdog truthinadvertising.org (TINA.org), Pottery Barn’s parent company Williams-Sonoma has agreed to pay more than $3 million for violating a 2020 FTC consent order requiring that…
How a TINA.org Reader Tip Led to a Record Penalty for False Made in USA Claims
FTC says civil penalty against Williams-Sonoma is “the largest ever in a Made in USA case.”