In November 2020, a class-action lawsuit was filed against Whirlpool for allegedly falsely marketing that certain models of Whirlpool Gold®, Whirlpool, JennAir, Kenmore, KitchenAid, and Maytag dishwashers are “high-quality” and that “No One Has Fewer Repairs 18 Years in a Row” when, according to plaintiffs, the dishwashers leak causing damage to cabinetry, flooring, and other property due to a defect. (Redmon et al v. Whirlpool Corp., Case No. 20-cv-6626, N.D. Ill.)
Allegations: Misleadingly advertising that refrigerators come with certain features – including ice makers and water dispensers – when these features fail prematurely due to a defect
Allegations: Failing to disclose that appliances emit pollutants that are harmful to people
Allegations: Misleadingly marketing dishwashers as “high quality” and needing fewer repairs when they leak and cause damage
Allegations: Misleadingly marketing dishwashers as high quality and durable when they leak due to a defect
Patrick Coffee, The Wall Street Journal
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