Why ‘Click-to-Cancel’ Still Matters – and Why the FTC Should Try Again
The problem hasn’t gone away.
In April 2020, a class-action lawsuit was filed against Umpqua Bank for allegedly misleadingly representing that it charges only one overdraft or non-sufficient funds fee on a single transaction when, according to the complaint, the bank charges another fee every time a rejected transaction is reprocessed for payment resulting in multiple fees being charged on the same transaction. (Hayes et al v. Umpqua Bank, Case No. 20-cv-684, D. Or.)
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The problem hasn’t gone away.
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